Support Page — DefenceTowersStudio

 

Welcome to DefenceTowersStudio Support

Welcome to the official support page for Defence Towers, the infinite tower defense game where players protect their castle against endless enemy waves.

If you need help with gameplay, technical issues, or feedback, this page will guide you.

1. Common Issues and Solutions

Game Not Launching

If the game does not start:

  1. Restart your device
  2. Update to the latest iOS version
  3. Close background applications
  4. Reinstall the game

Game Crashes or Freezes

Possible fixes include:

  • Restarting the game
  • Ensuring enough device storage
  • Updating the game to the latest version
  • Restarting your device

Performance or Lag Issues

For smoother gameplay:

  • Close unused apps
  • Ensure sufficient storage space
  • Use a newer device if possible
  • Lower graphics settings if available

2. Frequently Asked Questions

Is Defence Towers free to play?

Yes. The game is free to download and play.

Does the game collect personal information?

No personal data is collected. Only anonymous gameplay and device performance information may be used.

Why did my progress reset?

Progress may reset if the game is reinstalled or played on a different device without cloud saving.

How do I report a bug?

Please send an email including:

  • Device model
  • iOS version
  • Description of the issue
  • Screenshots or screen recordings if available

3. Contact Support

If you need assistance, please contact us:

Email: support@defencetowersstudio.com
Website: https://defencetowersstudio.com

Typical response time: 24–48 hours.

4. Feedback and Suggestions

We welcome feedback from our players. Suggestions for new towers, enemies, upgrades, or gameplay improvements are always appreciated.

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Privacy Policy — DefenceTowersStudio

  Last Updated: December 2025 1. Introduction DefenceTowersStudio ("we", "our", or "us") develops and publishes the mobile game Defence Towers , an infinite tower defense game where players place defensive towers to protect their castle from endless waves of enemies. We respect your privacy and are committed to protecting your information. This Privacy Policy explains what data we collect, how it is used, and your rights when using our game on iOS devices. By downloading, installing, or playing the game, you agree to the practices described in this policy. 2. Information We Collect 2.1 Gameplay Data (Non-Personal Information) To improve the player experience, we may collect anonymous gameplay data including: Wave progression and survival time Towers placed and strategies used Score and achievements Session duration Game difficulty metrics This information helps us balance gameplay and improve mechanics. 2.2 Device and Technical Info...
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